Support Staff

Position Title

Support Staff - T.G. - Nacogdoches Mental Health Clinic - Nacogdoches, TX

Position Number

P #87

General Description

This position is responsible for but not limited to: completing fee contracts, communication with insurance and financial services for authorization of services, fee collections, greeting clients and visitors, answering a very busy multi-line phone system, assists in coverage of reception area, record keeping, scheduling and maintaining appointments for physicians, therapists and clinical staff, data entry, and filing as well as other duties as assigned. This position must maintain an effective working relationship with consumers and staff. Maintains confidential data as required by our policies and procedures. Must demonstrate good verbal and written communication skills. The position is under the direct supervision of the Administrative Manager.

Education

Required: Graduation from an accredited high school or its equivalent.

Experience

Required: One (1) year of responsible clerical experience; working knowledge of Windows and Word.

Preferred: At least three (3) years of clerical experience in a medical or mental health related setting working with billing and medical insurance.

Licenses/Certifications

Required: Valid Texas driver's license.

Physical Requirements

Required: Must have visual and auditory skills to type efficiently and utilize computer and calculator. Must sit for long periods of time throughout the workday. Sight, hearing, talking, lifting up to 25 pounds, walking, driving vehicle, and hand/finger dexterity are needed skills. Must have a driving record insurable by Burke's insurance administrator.

Hours

Monday - Friday; generally, 8:00 a.m. - 5:00 p.m.

However, the position may require after-hours work to complete job responsibilities.

Salary

$28,329 annually