Location: Mental Health Emergency Center | Lufkin, TX
Position Number: 1187
Compensation: $43,920-$45,355 annually, depending on qualifications and experience
Work Schedule: 7:00 a.m.-7:00 p.m. | Every other weekend and rotating holidays
Travel Reimbursement: Provided

About the Role

Burke is looking for a dependable, compassionate, and organized Crisis Mental Health Clinician to join our Mental Health Emergency Center team in Lufkin.

Our Mental Health Emergency Center operates 24 hours a day, seven days a week, providing services to adults experiencing mental health crises. In this position, your primary responsibility will be coordinating incoming calls and dispatching crisis assessors to ensure individuals receive timely assistance.

You'll also help provide direct care and rehabilitative services, which may include completing mental health and admission assessments, leading individual and group rehabilitation activities, and monitoring the safety and well-being of individuals receiving services.

We're looking for someone who can stay calm under pressure, communicate clearly, manage multiple priorities, and work well with others in a fast-paced environment. Strong organizational skills, flexibility, and timely documentation are important in this role.

What You'll Do

• Coordinate incoming crisis calls and dispatch assessors to respond to individuals needing mental health services.
• Assist with mental health and admission assessments as needed.
• Provide individual and group rehabilitative services to adults receiving care.
• Monitor the safety and well-being of individuals admitted to the Mental Health Emergency Center.
• Provide services according to each individual's approved treatment plan.
• Follow Burke policies, Medicaid requirements, and established standards of care.
• Complete required documentation accurately and within established timeframes.
• Communicate and coordinate with crisis assessors, clinical staff, and other team members to support timely services.
• Work under the direction of the Service Director of the Mental Health Emergency Center.
• Perform other related duties as assigned.

Qualifications

Required

• Education: Bachelor's degree from an accredited college or university in a field that meets Qualified Mental Health Professional (QMHP) requirements, including Psychology, Social Work, Medicine, Nursing (Registered Nurse), Rehabilitation, Counseling, Sociology, Human Growth and Development, Physician Assistant Studies, Gerontology, Special Education, Educational Psychology, Early Childhood Education, Early Childhood Intervention, or another qualifying Human Services discipline.
• Valid Texas driver's license with a driving record insurable by Burke's insurance administrator.
• Reliable personal vehicle and ability to travel routinely within Burke's service area.
• Ability to complete required training, including Satori Alternatives to Managing Aggression (SAMA), CPR, First Aid, and Defensive Driving.
• Strong communication, organizational, and time-management skills.
• Ability to work assigned 12-hour shifts, every other weekend, and rotating holidays.

Preferred

• Bachelor of Social Work (BSW).
• At least six (6) months of full-time direct care experience working with adults in a behavioral healthcare or mental health setting.

Benefits

Eligible full-time employees enjoy a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Retirement plan with employer match
• Paid vacation and sick leave
• Paid holidays
• Employer-paid life insurance
• Employee Assistance Program (EAP)

Physical Requirements

This position requires the ability to see, hear, communicate verbally, lift up to 50 pounds, stand for prolonged periods, walk, drive a vehicle, and use hands and fingers for daily tasks. Must also be physically able to complete all required training.

Equal Opportunity Employer

Burke is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status