Position Title

Support Staff - M.O. - Centralized Intake - Lufkin, TX

Position Number

P #256

General Description

This position interacts daily with the general public, visitors to the center and Burke staff.  Responsibilities include answering a multi-line phone, directing calls to various staff, answering requests for services and scheduling appointments for new clients, records maintenance, filing, checking in clients for appointments, and lobby appearance.  The Support Staff employee must demonstrate good verbal and written communication skills with superior telephone skills.  The position is under the direct supervision of the Clinical Coordinator.

Education

Required: Graduation from an accredited high school or its equivalent

Experience

Required: One (1) year of clerical and/or medical experience with excellent receptionist and computer skills.

Preferred: At least three (3) years of clerical experience in a medical and/or mental health related setting. 

Licenses/Certifications

Required: Valid Texas driver's license.

Physical Requirements

Required: Sight, hearing, talking, walking, lifting up to 50 pounds, ability to sit and stand for prolonged periods of time, bending or kneeling, driving a vehicle, and hand/finger dexterity.  Must have a driving record insurable by Burke's insurance administrator.

Hours

Monday - Friday; 8:00 am - 5:00 pm

Salary

$25,750 annually