Part - Time Support Staff

Position Title

Part-Time Support Staff - P.P. - East Texas Behavioral Healthcare Network (ETBHN) - Lufkin, TX

Position Number

P #1138

General Description

The Part-Time Support Staff will operate the help desk for our crisis program. This position will be responsible for coordinating and prioritizing crisis encounters via online client queue and phone calls via help desk. Support Staff will be responsible for assisting psychiatrists and nurse practitioners with administrative tasks such as, but not limited to; making phone calls, emailing, and faxing.

Education

Required:  Graduation from an accredited high school or its equivalent

Experience

Required: One (1) year of responsible clerical and administrative support experience

Required: Basic Microsoft knowledge

Licenses/Certifications

Required: Valid Texas driver's license

Special Requests or Comments

Required:  Must be able to complete Defensive Driving and Training Modules.  Must have a driving record insurable by Burke's insurance administrator.  Applicants may be asked to complete a pre-interview screening that addresses computer skills.

Physical Requirements

Required: Must have visual and auditory skills sufficient to interact with consumers and staff.  Mobility required to bend, reach, lift (up to 25 pounds) for carrying charts, supplies and equipment.  Fine motor skills are required for legible writing.

Hours

Monday - Sunday; 29 hours per week.

Salary

$ 12.00 per hour