Support Staff

Position Title

Support Staff - M.O. - Centralized Intake - Lufkin, TX

Position Number

P #256

General Description

This position interacts on a daily basis with the general public, visitors to the center and Burke staff.  Responsibilities include answering a multi-line phone, directing calls to various staff, answering requests for services and scheduling appointments for new clients, records maintenance, filing, checking in clients for appointments, and lobby appearance.  The Support Staff employee must demonstrate good verbal and written communication skills with superior telephone skills.  The position is under the direct supervision of the Clinical Coordinator.


Required: Graduation from an accredited high school or its equivalent


Required: Two (2) years of clerical experience with excellent receptionist and computer skills.

Preferred: At least three (3) years of receptionist/secretary experience. Experience working in a medical and/or mental health related setting. 


Required: Valid Texas driver's license.

Physical Requirements

Required: Sight, hearing, talking, walking, lifting up to 50 pounds, ability to sit and stand for prolonged periods of time, bending or kneeling, driving a vehicle, and hand/finger dexterity.  Must have a driving record insurable by Burke's insurance administrator.


Monday - Friday; 8:00 am - 5:00 pm


$25,000 annually